Medicare FAQs
This document addresses Frequently Asked Questions regarding Medicare, the Highmark Special
Medicfill & CVS Caremark/SilverScript Medicare (Qualified Part D) Prescription Drug Plan (PDP).
IMPORTANT: According to State of Delaware Group Health Insurance Plan (GHIP) Guidelines, the Office of Pensions must receive a copy of the eligible member's Medicare card or Social Security award letter in our office no later than two months before the first of the month in which the eligible member's Medicare Part A and Part B become effective. Failure to supply the Office of Pensions with a copy of the eligible member's Medicare card or Social Security award letter could result in the eligible member's health insurance being sanctioned on the 1st day of eligibility. A sanction reduces the amount that your health care will pay. All claims are covered at 20%, and there is no access to prescription coverage. It is imperative to include the Pension ID on all documentation.
Please click on the question below to expand and see the answer.
Note: If you, your spouse, or dependent become eligible for Medicare due to disability and are enrolled in benefits through the Pension Group, it is very important that you notify the Office of Pensions at 800-722-7300 for information regarding enrollment requirements.
Note: Employees receiving Long-Term Disability (LTD) and their dependents enrolled in insurance through the Office of Pensions must enroll in Medicare Parts A and B upon becoming eligible.
- You can enroll online at medicare.gov
- By phone at 1-800-772-1213.
- By contacting your local Social Security office.
- Locate your local SSA office by visiting https://secure.ssa.gov/ICON/main.jsp
- If you or your spouse worked for a railroad, call the Railroad Retirement Board at 1-877-772-5772.
Note: Dental and vision plans are a binding contract for the plan year (July 1st through June 30th).
Note: All current State of Delaware Medicare health plan information can be located at https://dhr.delaware.gov/benefits/medicare/index.shtml.
Retiree/Active Member Newsletter
Retiree Member Login (my.delaware.gov)
Customer Service Survey
To access the training online please visit:
The Delaware Safety Council and pay $12.
Discounts will be applied automatically.
This training is for retirees in the State Employees’, Judicial, Old State Police and New State Police Pension Plans.
Contact Delaware Safety Council for Questions at:
(302) 276-0660
Pension Calculators
Virtual
SEPP Pre-Retirement Workshop
November 18, 2026, from 9 am - 11 am
Learn More About Preretirement Workshops




Frequently Asked Questions