Okta supports the most recent major releases of numerous operating systems and internet browsers for desktop and mobile devices. If you’re experiencing Okta functionality issues, ensure that your operating system and browser versions are supported.
A list of these can be found here: OKTA Supported Internet Browsers.

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What is a Pop-up?

A pop-up is a graphical interface, usually a small window, which suddenly opens (pop-up) in the foreground of the current display area. Pop-ups can be triggered in several different ways. Although technically not pop-ups, links which open to a new web browser window are sometimes interpreted as pop-ups by pop-up blockers.

What is a Pop-up Blocker?

A pop-up blocker is a program which prevents pop-ups from displaying in a user's web browser. Pop-up blockers work in several different ways, but the main problem is that they do not always have the ability to distinguish between pop-ups and links which open a new window-instead, they are all blocked.

What are Pop-up Blocker Applications and Plug-ins?

Pop-up blockers may be individually installed software applications which will prevent all pop-ups on your computer. Web browser plug-ins, such as the MSN, Yahoo, and Google toolbars, also include pop-up blocker ability which will prevent pop-ups from occurring only within the web browser where the plug-in is enabled. Additionally, security, firewall and some anti-virus applications (such as the Norton Firewall, Anti-virus and Internet Security suite) also contain the ability to block pop-up windows within web browsers.

Here are some links to help disable your pop-up blocker for some common browsers.