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State of Delaware Office of Pensions

Payroll FAQ's

This document addresses Frequently Asked Questions regarding Payroll.

Download a PDF version of the Payroll FAQs.

Please click on the question below to expand and see the answer.

If you have not received your payment within seven (7) business days from the last business day of the month, please notify the Office of Pensions.

If you receive a mailed check, a replacement check cannot be processed until seven (7) business days from the last business day of the month. We strongly encourage you to participate in direct deposit to avoid delays and checks lost in the mail.
This depends on the amount of federal and state income taxes you elect to have withheld from your pension check as well as any benefit premium deductions that you elect.

For more information, please see the Retirement section of the Summary Plan Description of the pension plan you are retiring from.
A Direct Deposit (Form DA) is on our website (under Retiree Forms) this form will need to be printed and completed with new banking information, along with information regarding continuing with any additional accounts (if applicable). The Office of Pensions will also accept a letter from your new bank with the routing number and new account number. The letter from the bank must be signed and dated by the pensioner, and include the pension ID number. The completed form or letter from the bank can be mailed, faxed, or scanned and emailed to our office for processing.
An IRS W-4P (federal) form and State of Delaware Tax Withholding In Lieu of DE-W4 (State of Delaware) form is on our website (under Retiree Forms) the form(s) will need to be printed and completed. The completed form(s) can be mailed, faxed, or scanned and emailed to our office. NOTE: The Office of Pensions cannot withhold taxes for another state.
Frequently Asked Questions Frequently Asked
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Retiree Member Login
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Summary Plan Description
Anonymous Fraud Reporting Hotline
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State of Delaware Office of Pensions
McArdle Building, 860 Silver Lake Blvd., Suite #1
Dover, DE 19904-2402
Toll Free: (800) 722-7300, Local: (302) 739-4208
SLC 570A
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